Unfortunately despite all of your best efforts a
significant minority of your clients will not pay serious attention until they
know that you have had enough and have turned your accounts over to an outside
agency.
We are often asked when the optimum time is to turn an
account over for collection and generally speaking the best time to turn an
account over is when it is between 90 to 120 days delinquent or when your time
& efforts do not justify further action on your part.
Aurora Collection Services Ltd. offers a unique
perspective on debt collection in the north. Being located in the north
means we KNOW the north. Our current data base for the Northwest
Territories alone holds over 10,000 unique names or put another way that is
almost 1/3 of the entire Northwest Territorial adult population.
We have established relationships with Clients,
Hamlet, Property Management Companies, Mines, Housing Authorities, Utility
Companies, Community owned businesses, Government Departments & Agencies as
well as individuals throughout the entire north which enables us to achieve
exceptional success rates for skip tracing and collections.
At Aurora Collection Services Ltd. we have made
significant investments in technology which is constantly being upgraded to
remain state of the art, however technology can never replace the true
strength that lies at the heart of our success;
Our people - A staff that lives and works in the north
and who truly understand the art & psychology of debt collection from
northerners.
Our Goal is always to facilitate a WIN/WIN resolution
between you and your customer and therefore we work hard towards and amicable
solution. However it is inevitable that some accounts will require Legal
Action. Our offices are located next to the Territorial Court House which
makes it more efficient and cost effective for our clients to seek legal
action against even small balance accounts.
We understand the unique Rules & Regulations that
govern court action in the north and have been instrumental in initiating
changes to the court system in the Northwest Territories that in the past had
frustrated creditors.
Aurora Collection Services Ltd. respect the right of
the consumer and in no way subscribe to techniques of collection through fear
or Intimidation. We believe that every debt can be satisfied through trained
patient negotiation and as such respect all the Rules & Regulations of both
the Consumer Protection Act & the Collection Practices Act.
Our fees are extremely competitive and are always
based on a percentage of recoveries - So if you don't get paid we don't get
paid!
We offer Bilingual Services and have a Commissioner of
Oaths available
